Frequently Asked Questions

About the Courses

You will need access to a computer and a high-speed internet connection in order to participate in the online courses. You can access the program contents from any web-enabled computer. There are no necessary plug-ins. You do not have to use the same computer to log into the program every time. We recommend that you have the latest version of Internet Explorer, Google Chrome, Safari, or Firefox.
Yes, you can access most of the courses without any problems. There is some special courses that we recommend to take on a computer (desktop or laptop).
It depends on the course. In order to graduate from most of them, students must: -Successfully complete all required lessons -Maintain a cumulative average score of at least 70% Complete the program within the Maximum Time Frame (MTF) for each course. Once graduation requirements have been verified, the student will be notified via email and the diploma will be awarded.
Most of the courses gives digital Diploma to students who have met all graduation requirements. Once the graduation requirements have been verified, the student will be notified via email and the diploma will be made available.
Oftalmo University's mission and success depend on students actively engaging and collaborating in our shared, international community. While our students live in more than 78 countries around the world and may not meet each other in person, they are very much connected as they collaborate on group projects and engage in peer reviews and discussions with each other online.
You can change your name at: Profile > Settings > General > Display Name. You can change your avatar at: Profile > Settings > General > Avatar
You can change your avatar at: Profile > Settings > Password > Change Password
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to [email protected]

Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.
You can unsubscribe from any e-mail clicking the "Unsubscribe" button at the bottom of each e-mail. You can also set e-mail preferences of each course you enroll in.

Purchases & Coupons

We take orders via Paypal. Please check if there is founds in your Paypal Account. Or contact us at [email protected] so we can assist you.
If you have a coupon for a Course, please contact us at [email protected] so we can make the acreditation.

Oftalmo University

OU does not have a physical campus since all our courses are delivered 100% online. We are based in Ciudad de Mexico (Mexico).
Once you get accepted into one of our courses, you will be given the credentials and instructions for logging into the learning platform, where you can access the courses online.
Some of our courses have sponsors who grant some students with financial aid or scholarship programs.

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Or send us an e-mail: [email protected]