Course Content and Structure
The duration of each course varies depending on the subject and the depth of the material. Some courses can be completed in a few hours, while others may take several weeks. Check the course details for specific information.
Yes, once you enroll in a course, you have lifetime access to the materials, even after you’ve completed the course. This includes video lectures, readings, and any downloadable resources.
Some courses have prerequisites, which are clearly stated in the course description. However, many of our courses are designed for beginners with no prior knowledge required in that specific subject.
You can access support through our online forums, where you can interact with instructors and fellow students. Additionally, our customer support team is available via email or chat for any technical or administrative issues.
Certificates and Accreditation
Yes, upon successful completion of the course, you will receive a certificate of completion. For accredited courses, you may receive a certification recognized by professional organizations.
Once you receive your certificate, you can easily add it to your resume or LinkedIn profile by following this instructions:
-Download your certificate pdf file from your Profile page > Certificates
-Upload the PDF file to your CV or LinkedIn profile.
This can help showcase your new skills to potential employers.
Technical and Accessibility
All you need is a computer or mobile device with internet access. For the best experience, we recommend using the latest version of your web browser.
Some courses may require specific software, which will be noted in the course details.
Yes, our platform is fully responsive, meaning you can access your courses from any device, including smartphones and tablets.
If you encounter any technical issues, please contact our support team via email or live chat. We strive to resolve all issues as quickly as possible to ensure your learning experience is smooth and uninterrupted.
Profile and Settings
In order to change your account name, go to:
Profile > Settings > General
In order to change your Password, go to:
Profile > Settings > Password
Payment and Pricing
Course prices vary depending on the subject and length. Check the course page for specific pricing details.
We accept all major credit cards, PayPal, and other secure payment methods as MercadoPago. All transactions are encrypted for your security.
Yes, we offer discounts for group enrollments and have corporate training packages tailored to meet the needs of businesses. Contact our sales team for more information sending an email to info@oftalmouniversity.com with the subject "GROUP DISCOUNT"
Yes, we offer a 30-day money-back guarantee for all courses. If you’re not satisfied with the course, you can request a refund within 30 days of purchase. Please review our refund policy for more details.
If you're not satisfied with your course, we're here to help. To request a refund, follow these steps:
1.- Contact us via email at info@oftalmouniversity with the subject "REFUND"
2.- Tell us the following information:
-Email you use for registering into the system.
-The course you are asking for the refund.
*Reason for Refund: You may be asked to provide a reason for your refund request. This helps us improve our courses and services.
Refund Processing: Once your request is submitted, our team will process it within 5-10 business days. You’ll receive a confirmation email once the refund has been issued. The refund will be credited back to your original payment method.
Please Note:
Refund requests must be made within 30 days of purchase.
If you encounter any issues during the refund process or have any questions, feel free to contact our support team for assistance. We’re here to ensure you have a positive experience with our platform.
There could be several reasons why your payment isn't going through. Here are some common issues and solutions:
Incorrect Payment Information: Double-check that all the details you’ve entered, such as your credit card number, expiration date, CVV code, and billing address, are correct.
Insufficient Funds: Ensure that your account has sufficient funds or credit available to complete the transaction.
Card Expiration: Verify that your card has not expired. If it has, you’ll need to use a different card.
Bank or Payment Provider Issues: Occasionally, your bank or payment provider may block the transaction for security reasons. You can contact them to approve the payment.
Payment Method Restrictions: Some payment methods may not be supported depending on your location. Try using a different payment method, such as PayPal, or another credit card.
Technical Issues: If you believe the issue is on our end, try clearing your browser’s cache or using a different browser or device. You can also try again later in case of temporary issues.
If you’ve tried these steps and are still having trouble, please contact our support team for further assistance. We’re here to help you resolve the issue as quickly as possible.
No, there are no hidden fees. The price you see on the course page is the total amount you’ll pay.
Occasionally, there may be additional costs for optional materials, which will be clearly stated.
General Questions
Oftalmo University Campus is an online learning platform that offers a wide range of courses across various subspecialties of ophthalmology and other soft skills. Our goal is to provide high-quality education that is accessible to everyone, anywhere, at any time.
Signing up is easy! Simply browse our course catalog, select the course you're interested in, and click the "Buy Now" button. You’ll need to create an account if you don’t already have one, and then you can proceed to payment.
We offer a variety of courses in areas such as cataract surgery, retina, glaucoma, technology, and personal development. Whether you're looking to advance your career or learn a new hobby, we have something for you. Check our courses here: https://campus.oftalmouniversity.com/courses
Some of our courses are accredited and recognized by professionals, industry or education institutions, while others are designed for personal development and skill enhancement. Accreditation details are provided on each course page.
Other Inquiries
While direct contact with instructors is not available for all courses, many of our courses offer opportunities to interact with instructors through Q&A sessions, forums, or live webinars.
You can subscribe to our newsletter or follow us on social media to receive updates on new courses, promotions, and exclusive offers.